Shipping policy
Shipping Policy – Klothinc
Thank you for shopping with Klothinc. We’re committed to delivering your order quickly, safely, and efficiently. Please read our shipping guidelines below:
1. Order Processing Time
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Orders are processed within 5-7 business days (excluding Sundays and public holidays).
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Once processed, you’ll receive a confirmation and tracking link via email/SMS.
2. Shipping Timeline
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Metro Cities: 3–5 business days
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Other Cities/Towns: 4–7 business days
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Remote Areas: 7–10 business days (depending on courier access)
Note: These timelines are estimated and may vary due to weather, holidays, or courier delays.
3. Shipping Charges
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Free Shipping on all prepaid orders above ₹499
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Cash on Delivery (COD) is available at an additional fee of ₹99 per order
4. Delivery Partners
We use trusted and reliable courier services like Delhivery, Blue Dart, DTDC, and India Post to ensure smooth delivery across India.
5. Order Tracking
Once your order is shipped, a tracking ID will be shared via SMS/email. You can track your package anytime using the link provided.
6. Incorrect Address / Delivery Failure
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Please ensure your delivery address and contact number are correct while placing the order.
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In case of delivery failure due to incorrect details, we are not liable for reshipping charges.
7. Damaged or Open Packages
If you receive a damaged, tampered, or open package:
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Do not accept the delivery
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Take pictures and notify us immediately via WhatsApp or email
We’ll resolve the issue with priority.
8. International Shipping
Currently, we do not offer international shipping. Stay tuned for global delivery updates in the future.
Need Help?
For any shipping-related queries:
Email: klothinc.com@gmail.com